Refund policy
1. Overview
At InstaFixup Inc. , we strive to ensure that you are completely satisfied with your purchase. If you are not satisfied with your software, please review our refund and return policy below.
2. Eligibility for Refunds
To be eligible for a refund, you must meet the following criteria:
- You have purchased the software directly from our website.
- You request a refund within 15 days of the purchase date.
- The software has not been used beyond the initial trial period (if applicable).
3. How to Request a Refund
To initiate a refund, please follow these steps:
- Contact our customer support team at contact@instafixup.com with your order details.
- Include your order number, the reason for the refund, and any relevant information.
- Our team will review your request and respond within 2-3 business days.
4. Return of Software
For digital products, you do not need to return the software. By requesting a refund, you agree to uninstall the software and cease its use.
5. Processing Refunds
Once your refund request is approved, we will process your refund within 5-7 business days. The refund will be issued to the original payment method used at the time of purchase.
6. Non-Refundable Items
The following items are not eligible for refunds:
- Gift cards.
- Any software that has been activated beyond the trial period.
- Products purchased from third-party vendors.
7. Changes to This Policy
We reserve the right to update or modify this refund and return policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.